An Ode to Dealing with Tough Managers

Photo by Jonathan Borba

Recently, I posted being concerned about my performance appraisal this year as the previous ones did not go well. I have some news to share – I finally got good feedback! This is a reason to celebrate, as my head was clouded with self-doubt over the past year, and I questioned my work quality. “This is the only type of work I believed I was good at. Am I not as good as I think?

When managers take time to appreciate your work, your confidence hits a different level. It’s the type of reassurance every hard-working employee deserves.

Needless to say, I am over the moon. If you had gone through my past appraisal posts, you would know how distraught I was. I gave it my best this year and wondered if it would be enough as my confidence was quite shaken. But it ended well (this year, at least). Now, the challenge is to maintain this level of performance.

I am not exactly sure what I did right this year, but I am sharing one key takeaway.

I know the internet is filled with advice on avoiding interacting with difficult managers as much as possible. I did this initially. I was intimidated by my managers and found it challenging to reach out to them. They weren’t particularly friendly either. So my solution was to avoid them. My advice is: don’t.

Try increasing your interactions with them to a point you no longer feel intimidated by their presence. I started asking questions regularly, reaching out for discussions, and becoming more proactive. Initially, it felt tough, as anyone would feel uncomfortable interacting with someone who intimidates them. But then, things started getting better. My fear was gone as I trained myself to approach them more. This helped me ask better questions and seek their help if needed. This, in turn, improved my work.

I realized they weren’t criticizing me on purpose. I did lag in some areas. When you are only given negative feedback, your first impulse is to escape. I almost thought about quitting, thinking maybe they disliked me for other reasons.

At this point, I can’t help but think how many employees must have quit their jobs because they couldn’t take criticism. We see posts about “work where you will be appreciated.” Sometimes, we need to take time to reflect on whether it is really them who should work on appreciating us or if it is actually us who need to make improvements.

Yes, some managers will not like you or your work, no matter how hard you try. You need to change your job for peace of mind in such cases. But often, that’s not the issue. Sometimes we overthink and overanalyze things and make decisions on the spur of the moment. Like quitting. When we quit, we stop ourselves from learning from our mistakes.

Learning only happens when someone points out the areas you need to improve. Some managers communicate this empathetically and effectively, but some might take a different route.

Not every manager excels at communication. As long as a supervisor doesn’t abuse or resort to toxic, manipulative techniques, employees should reflect on what is needed, reach out, ask questions, and work accordingly.

An Ode to Moonlighting, Sunlighting, and All Kinds of Lighting To Keep Your House Lit

Employee Mental Health Office Joke

If you aren’t yet aware of the term “Moonlighting,” here’s the definition – it’s you working for another company once your regular day job is over. Lately, many CEOs in India are losing their cool over their employees moonlighting. They feel cheated because they want their subordinates to function at their best capacity during day time. Yes, it’s mostly the CEOs and the high-level management already receiving big paychecks who are vociferously campaigning against moonlighting. Any surprises there?

I can’t help but think, why would companies want to micromanage the after-work life of an employee? The office in itself is a breeding ground for micromanagement. If the employee’s daily work is suffering because of the extra responsibility they took up, yes, they should face the consequences. Quality of work shouldn’t be compromised. But in companies like Wipro, employees aren’t getting sacked because of their work quality – it’s purely for the reason that their employers found out their “dirty” little secret. Employees should be warned if their quality of work is far below expectations – whatever reason it may be – moonlighting, sunlighting, or rainlighting. But snooping around to see which employee works secretly to earn an additional income is downright obnoxious and toxic.

Some founders and CEOs are partners in multiple firms but do not face the consequences. The culprit is always the layman trying to earn those few extra bucks. Money and power rule the world. This universal truth holds even here.

The empathetic approach would have been to ask the moonlighting employees at Wipro how much they would need to stop working two jobs. This wish is idealistic since companies would be unwilling to pay that much. The companies want to have the cake and eat it too. They will do bad (paying low) but do not want the bad consequences (employees looking for better opportunities).

Let’s look at the positives of moonlighting (if done correctly):

  • The employee gets additional income.
  • A creative person needs an outlet. A second job that fulfills this criterion can boost such an employee’s spirit. It would make them happy to continue the daily grind the following day, even if the current job is not fulfilling those creative needs.
  • Employees will not be frustrated that their company is unwilling to pay extra. Frustration and financial stress can deteriorate work performance more than moonlighting.
  • A company that accepts its employees’ needs will earn a good reputation overall. Its employees would be willing to work much harder for them.

The cons of moonlighting:

  • If done incorrectly, i.e., the employee doesn’t get enough time to rest, the quality of work can suffer in both jobs. This is something that can easily be corrected, however. Balance is key.
  • The high-level management. I am unsure whether the big bosses will ever come to terms with it. It might be because they are overthinking it. It’s only recently that companies have deviated from the usual archaic work style and are embracing the digital. Previously, the high-level management used to overthink work from home because they were worried if work would ever get done. But covid taught everyone that it is possible to complete their work at home by leveraging the power of the internet.

On this world mental health week, let’s hope our employers reflect on what an employee’s mental well-being actually means to them. Does it mean cutting off their freedom? Does it mean micromanagement? It’s certainly not free yoga classes or an unlimited amount of eatables. “A happy wife makes a happy life” is a famous adage. In the case of organizations, “A happy employee makes a happy company” would be apt.

Maybe it’s high time our companies stop being preachy and finally walk the talk. Sometimes we need more than just freebies.

Update as of 18th October: TCS has been the most empathetic so far. To quote the COO, “The consequences (of taking action) will be that the person’s career will be ruined. Background check for the next future job will fail for him…We have to show some empathy.” Kudos to them for pointing this out.

Update as of 21st October: Employees at Infosys are now allowed to take up external gigs under some conditions. Better something than nothing!

A Review of My Annual Performance Review

My Review of Annual Performance Reviews
Photo by mentatdgt

After all the non-stop cribbing about my performance reviews and facing severe anxiety due to them for the last two years, I am relieved to announce that I did not get any bad reviews this year. So far, anyway. My anxiety is always on the lookout for some bad news, so it is with some apprehension that I open my inbox each day. Probably my anxiety might last till the end of this year.

Things that might have contributed to some relief this time around:

  1. Regular feedback sessions – I made it a point to seek constructive feedback from my manager regularly. I did not wait for him to provide it to me.
  2. Asking more questions – I realized I should be digging deeper into what they wanted so I could help myself. Asking more questions was the way to go.
  3. Pushing myself – I was a nervous wreck after the last performance review. So I had to shift my mindset from my default self-pity mode to learning mode to make way for improvements.
  4. Better management – The manager did better this time. He was good at providing constructive feedback immediately after a task was completed.

If you get a bad annual performance review, try the above approach before completely giving up on the company. It hurts quite a bit when your work isn’t appreciated. Your first impulse might be to quit the company but take any feedback with an open mind, see if the remarks are legit, and work towards implementing them.

I think a part of me was waiting for this performance review to check if my best was good enough for my company, based on which I would have redefined my future plans. There’s no point moving forward if your employer cannot see the hard work you put into your projects. You can work all you want, as hard as possible, but if your employers turn a blind eye or start criticizing every little thing you do, all your effort is wasted. It is one of the main reasons why I feel a constructive work environment should be given precedence over money: getting more money does not always guarantee more happiness. You need a non-toxic environment to function to your best capacity. Money is essential, yes. We are not working for charity. But the side effects shouldn’t be loss of sleep, unending stress, and depleted family time.

Getting back to positive performance reviews, you would want your boss to know you are completely involved in your work, so you may have to speak to them often. Ask them doubts, questions, and share suggestions, even if you aren’t in dire need to get them answered. If there’s nothing to say, dig deeper. There’s always something to discuss, however major or minor it is. The point is to be as proactive as you can. Take the first step in getting things done. Getting work done silently is undervalued in most companies (sadly for us introverts), and putting on a show is the need of the hour. Unless your manager is as understanding as Adam Grant, you wouldn’t need all these tips, but the reality is something else.

Even though you can manage things independently, your boss also requires validation for their work, so give that opportunity to them – make them feel involved. Sometimes, it takes a slight shift in our own approach toward work to change our current company to the dream company we’ve always wished for. It is more or less like a relationship; you and the company must make an equal effort. So this year, I want to tap myself on the back for not giving up, coming out with a plan to better my work, trying out a different approach, and checking patiently for outcomes and feedback with an open mind. My motivation doesn’t come from money; it comes from my work being valued. Being a single, unmarried woman, I do not have many responsibilities, so I can do away with chasing money. Yes, money is a great plus, but more compensation means nothing if we are disrespected or overworked.

That Time of the Year Again…

Photo by Ylanite Koppens

My annual performance review is around the corner. And I wonder what surprise they have in store for me this time around.

If you have been following my blog, you would know that my last two performance reviews did not go well. It was a bit of a surprise to hear the managers say what they did, because at no point during the year did I receive any feedback from them. My mind automatically deduced “no feedback” as “good feedback.” But that wasn’t the case.

I am not sure what I would face this year, but I could do without the anxiety. I can only think, why can’t companies make appraisal time easier? The stress comes only when you’re given no clue about your performance.

Right now, all I can do to calm myself down is utter the golden words, “I tried my best.”

So will things be favorable this time, or am I in for a nasty surprise again?

Stay tuned.