An Ode to Dealing with Tough Managers

Recently, I posted being concerned about my performance appraisal this year as the previous ones did not go well. I have some news to share – I finally got good feedback! This is a reason to celebrate, as my head was clouded with self-doubt over the past year, and I questioned my work quality. “This is the only type of work I believed I was good at. Am I not as good as I think?”

When managers take time to appreciate your work, your confidence hits a different level. It’s the type of reassurance every hard-working employee deserves.

Needless to say, I am over the moon. If you had gone through my past appraisal posts, you would know how distraught I was. I gave it my best this year and wondered if it would be enough as my confidence was quite shaken. But it ended well (this year, at least). Now, the challenge is to maintain this level of performance.

I am not exactly sure what I did right this year, but I am sharing one key takeaway.

I know the internet is filled with advice on avoiding interacting with difficult managers as much as possible. I did this initially. I was intimidated by my managers and found it challenging to reach out to them. They weren’t particularly friendly either. So my solution was to avoid them. My advice is: don’t.

Try increasing your interactions with them to a point you no longer feel intimidated by their presence. I started asking questions regularly, reaching out for discussions, and becoming more proactive. Initially, it felt tough, as anyone would feel uncomfortable interacting with someone who intimidates them. But then, things started getting better. My fear was gone as I trained myself to approach them more. This helped me ask better questions and seek their help if needed. This, in turn, improved my work.

I realized they weren’t criticizing me on purpose. I did lag in some areas. When you are only given negative feedback, your first impulse is to escape. I almost thought about quitting, thinking maybe they disliked me for other reasons.

At this point, I can’t help but think how many employees must have quit their jobs because they couldn’t take criticism. We see posts about “work where you will be appreciated.” Sometimes, we need to take time to reflect on whether it is really them who should work on appreciating us or if it is actually us who need to make improvements.

Yes, some managers will not like you or your work, no matter how hard you try. You need to change your job for peace of mind in such cases. But often, that’s not the issue. Sometimes we overthink and overanalyze things and make decisions on the spur of the moment. Like quitting. When we quit, we stop ourselves from learning from our mistakes.

Learning only happens when someone points out the areas you need to improve. Some managers communicate this empathetically and effectively, but some might take a different route.

Not every manager excels at communication. As long as a supervisor doesn’t abuse or resort to toxic, manipulative techniques, employees should reflect on what is needed, reach out, ask questions, and work accordingly.

An Ode to Moonlighting, Sunlighting, and All Kinds of Lighting To Keep Your House Lit

If you aren’t yet aware of the term “Moonlighting,” here’s the definition – it’s you working for another company once your regular day job is over. Lately, many CEOs in India are losing their cool over their employees moonlighting. They feel cheated because they want their subordinates to function at their best capacity during day time. Yes, it’s mostly the CEOs and the high-level management already receiving big paychecks who are vociferously campaigning against moonlighting. Any surprises there?

I can’t help but think, why would companies want to micromanage the after-work life of an employee? The office in itself is a breeding ground for micromanagement. If the employee’s daily work is suffering because of the extra responsibility they took up, yes, they should face the consequences. Quality of work shouldn’t be compromised. But in companies like Wipro, employees aren’t getting sacked because of their work quality – it’s purely for the reason that their employers found out their “dirty” little secret. Employees should be warned if their quality of work is far below expectations – whatever reason it may be – moonlighting, sunlighting, or rainlighting. But snooping around to see which employee works secretly to earn an additional income is downright obnoxious and toxic.

Some founders and CEOs are partners in multiple firms but do not face the consequences. The culprit is always the layman trying to earn those few extra bucks. Money and power rule the world. This universal truth holds even here.

The empathetic approach would have been to ask the moonlighting employees at Wipro how much they would need to stop working two jobs. This wish is idealistic since companies would be unwilling to pay that much. The companies want to have the cake and eat it too. They will do bad (paying low) but do not want the bad consequences (employees looking for better opportunities).

Let’s look at the positives of moonlighting (if done correctly):

The employee gets additional income.
A creative person needs an outlet. A second job that fulfills this criterion can boost such an employee’s spirit. It would make them happy to continue the daily grind the following day, even if the current job is not fulfilling those creative needs.
Employees will not be frustrated that their company is unwilling to pay extra. Frustration and financial stress can deteriorate work performance more than moonlighting.
A company that accepts its employees’ needs will earn a good reputation overall. Its employees would be willing to work much harder for them.

The cons of moonlighting:

If done incorrectly, i.e., the employee doesn’t get enough time to rest, the quality of work can suffer in both jobs. This is something that can easily be corrected, however. Balance is key.
The high-level management. I am unsure whether the big bosses will ever come to terms with it. It might be because they are overthinking it. It’s only recently that companies have deviated from the usual archaic work style and are embracing the digital. Previously, the high-level management used to overthink work from home because they were worried if work would ever get done. But covid taught everyone that it is possible to complete their work at home by leveraging the power of the internet.

On this world mental health week, let’s hope our employers reflect on what an employee’s mental well-being actually means to them. Does it mean cutting off their freedom? Does it mean micromanagement? It’s certainly not free yoga classes or an unlimited amount of eatables. “A happy wife makes a happy life” is a famous adage. In the case of organizations, “A happy employee makes a happy company” would be apt.

Maybe it’s high time our companies stop being preachy and finally walk the talk. Sometimes we need more than just freebies.

Update as of 18th October: TCS has been the most empathetic so far. To quote the COO, “The consequences (of taking action) will be that the person’s career will be ruined. Background check for the next future job will fail for him…We have to show some empathy.” Kudos to them for pointing this out.

Update as of 21st October: Employees at Infosys are now allowed to take up external gigs under some conditions. Better something than nothing!

A Review of My Annual Performance Review

My Review of Annual Performance Reviews — Photo by mentatdgt

After all the non-stop cribbing about my performance reviews and facing severe anxiety due to them for the last two years, I am relieved to announce that I did not get any bad reviews this year. So far, anyway. My anxiety is always on the lookout for some bad news, so it is with some apprehension that I open my inbox each day. Probably my anxiety might last till the end of this year.

Things that might have contributed to some relief this time around:

Regular feedback sessions – I made it a point to seek constructive feedback from my manager regularly. I did not wait for him to provide it to me.
Asking more questions – I realized I should be digging deeper into what they wanted so I could help myself. Asking more questions was the way to go.
Pushing myself – I was a nervous wreck after the last performance review. So I had to shift my mindset from my default self-pity mode to learning mode to make way for improvements.
Better management – The manager did better this time. He was good at providing constructive feedback immediately after a task was completed.

If you get a bad annual performance review, try the above approach before completely giving up on the company. It hurts quite a bit when your work isn’t appreciated. Your first impulse might be to quit the company but take any feedback with an open mind, see if the remarks are legit, and work towards implementing them.

I think a part of me was waiting for this performance review to check if my best was good enough for my company, based on which I would have redefined my future plans. There’s no point moving forward if your employer cannot see the hard work you put into your projects. You can work all you want, as hard as possible, but if your employers turn a blind eye or start criticizing every little thing you do, all your effort is wasted. It is one of the main reasons why I feel a constructive work environment should be given precedence over money: getting more money does not always guarantee more happiness. You need a non-toxic environment to function to your best capacity. Money is essential, yes. We are not working for charity. But the side effects shouldn’t be loss of sleep, unending stress, and depleted family time.

Getting back to positive performance reviews, you would want your boss to know you are completely involved in your work, so you may have to speak to them often. Ask them doubts, questions, and share suggestions, even if you aren’t in dire need to get them answered. If there’s nothing to say, dig deeper. There’s always something to discuss, however major or minor it is. The point is to be as proactive as you can. Take the first step in getting things done. Getting work done silently is undervalued in most companies (sadly for us introverts), and putting on a show is the need of the hour. Unless your manager is as understanding as Adam Grant, you wouldn’t need all these tips, but the reality is something else.

Even though you can manage things independently, your boss also requires validation for their work, so give that opportunity to them – make them feel involved. Sometimes, it takes a slight shift in our own approach toward work to change our current company to the dream company we’ve always wished for. It is more or less like a relationship; you and the company must make an equal effort. So this year, I want to tap myself on the back for not giving up, coming out with a plan to better my work, trying out a different approach, and checking patiently for outcomes and feedback with an open mind. My motivation doesn’t come from money; it comes from my work being valued. Being a single, unmarried woman, I do not have many responsibilities, so I can do away with chasing money. Yes, money is a great plus, but more compensation means nothing if we are disrespected or overworked.

That Time of the Year Again…

My annual performance review is around the corner. And I wonder what surprise they have in store for me this time around.

If you have been following my blog, you would know that my last two performance reviews did not go well. It was a bit of a surprise to hear the managers say what they did, because at no point during the year did I receive any feedback from them. My mind automatically deduced “no feedback” as “good feedback.” But that wasn’t the case.

I am not sure what I would face this year, but I could do without the anxiety. I can only think, why can’t companies make appraisal time easier? The stress comes only when you’re given no clue about your performance.

Right now, all I can do to calm myself down is utter the golden words, “I tried my best.”

So will things be favorable this time, or am I in for a nasty surprise again?

Stay tuned.

An Ode to Finding a Passion Outside Work

Recently, I talked about the distress I experienced due to excess work. I felt exhausted, working day in and out, and was in severe need of some me-time. I had been “at it” for two years since the start of the pandemic, and I was close to burning out.

Thankfully, I got some time out recently – when my manager went on vacation. I was ecstatic at first. There was no urgent work; it almost felt like I was also on holiday. But then I started experiencing something that I had never experienced in my two years of pandemic-induced erratic work hours – the insufferable boredom that comes with having no work. Was it a withdrawal symptom, a side-effect of having burnt a copious dose of after-work oil? When you finally get some breathing space, you have no clue what to do with it. You are left grasping at straws.

The first few days of zilch micromanagement felt like a dream to me. But by the second or third week, boredom took precedence, and I started actively looking for tasks to self-initiate. A few questions that crossed my mind –

Is this what retired people go through? They are relaxed and happy the first few weeks of retirement, but many develop a sense of despair later on.
How can I stop myself from feeling this way?
Why do we always have to be on the move? Why are we so averse to relaxation?
What is the optimal amount of work you need daily to keep yourself happy?

Of course, I do not have the answers to all questions. I am not a researcher or scientist. I apologize if you came here looking for answers. However, I can tell you something from my personal experience:

I am happiest when I have at least half a day’s worth of solid work. The type of work that requires my complete attention, work that takes my mind off all kinds of distractions. When I am consumed by an optimal amount of work that meets my skills, I enter this state of flow that ignites my happy hormones. This “work” that I am talking about is not just restricted to office work; it can be anything – cooking, playing a sport, writing, learning, dancing, singing. The point is that it should be something that is immersive and consumes your entire interest.

It might be why experts recommend having a passion outside work. Once you’re retired, this passion will keep you alive and kicking. For workaholics, finding that excitement outside work might prove challenging. They hardly get the time to pause and seek activities that may have the potential to improve their quality of life in the future. One possibility for such plodders is to go part-time post-retirement in context to their work (maybe consulting). But if you have decided to step away from office work, as most of us plan to do post-60, finding yourself a cause or a passion becomes imperative.

We feel our best when we are in service or when we can provide help in some way. Finding your “Ikigai,” as vouched by the long-living Japanese, is essential to one’s overall well-being and happiness. I am not yet sure what my Ikigai is. I enjoy writing, but I haven’t yet sat down to see if I could write for half a day, nor do I know if this exercise would cater to my emotional health eternally. I did some sewing the other day. It made me feel alive. Maybe Ikigai can be a bunch of things – a heady concoction of multi-colored magic beans that contribute to our general well-being. You can embrace each of them as per the mood and season, mix and match, exercise portion-control, and tuck them away in your customized, personalized happiness jar. All it takes is some time to figure out what those magic beans are.

An Ode to Introversion and Quietude

In a world where extroverts are admired and introverts are judged, a book like Quiet by Susan Cain can prove transformative. It might be because Susan Cain herself is an introvert. No one can truly understand an introvert better than another introvert. Extroverts who have taken the time to introspect and reflect on an introverted loved one’s personality trait might also understand and respect introversion. However, they are few and far between.

For most of my life, I was told to talk more, be more extroverted, or “smart”. My introversion was considered a defect, more like a disease I needed to be cured of. I believed it to be true as no one told me otherwise. It wasn’t until I discovered the internet that I realized there are others like me. I was relieved to find people who shared the characteristics that I thought were unique to me. It provided much-needed validation. I started understanding introversion. I started understanding myself from the lens of a new unacknowledged world.

Introverted kids often feel like a misfit because of the constant judgment. Is it any surprise that they often grow up to become shy and underconfident? Nothing undermines someone’s self-confidence more than being repeatedly told they are not okay the way they are.

People find it hard to accept that I’m an introvert now that I’m an adult. I play my part well. Or rather, I have trained myself to play the extroverted part well. I have learned over the years to create this impressionable extroverted façade to gain acceptance into this world of Extrovert Ideals, all for the sake of attaining “normality”. However, I can keep up the act only for a few hours before I feel this mad urge to rush back home to re-energize – in short, to slip into my pajamas and dive into the comfort of books.

Susan Cain covers this façade (of extroversion) and more in her book. The case studies covering different aspects of introversion are a revelation. In the real world, extroversion still gets the upper hand at school, work, and every phase of life. Your competency is determined based on how extroverted you are. The book explores why a teacher, parent, or employer needs to understand the quantifiable benefits introversion brings to the table. The author explains how to reach out to the hidden treasures buried among the buzz and commotion. The solution is pretty simple: the world only needs to stop talking for a little while, introspect a bit, and try listening instead.