An Ode to Dealing with Tough Managers

Photo by Jonathan Borba

Recently, I posted being concerned about my performance appraisal this year as the previous ones did not go well. I have some news to share – I finally got good feedback! This is a reason to celebrate, as my head was clouded with self-doubt over the past year, and I questioned my work quality. “This is the only type of work I believed I was good at. Am I not as good as I think?

When managers take time to appreciate your work, your confidence hits a different level. It’s the type of reassurance every hard-working employee deserves.

Needless to say, I am over the moon. If you had gone through my past appraisal posts, you would know how distraught I was. I gave it my best this year and wondered if it would be enough as my confidence was quite shaken. But it ended well (this year, at least). Now, the challenge is to maintain this level of performance.

I am not exactly sure what I did right this year, but I am sharing one key takeaway.

I know the internet is filled with advice on avoiding interacting with difficult managers as much as possible. I did this initially. I was intimidated by my managers and found it challenging to reach out to them. They weren’t particularly friendly either. So my solution was to avoid them. My advice is: don’t.

Try increasing your interactions with them to a point you no longer feel intimidated by their presence. I started asking questions regularly, reaching out for discussions, and becoming more proactive. Initially, it felt tough, as anyone would feel uncomfortable interacting with someone who intimidates them. But then, things started getting better. My fear was gone as I trained myself to approach them more. This helped me ask better questions and seek their help if needed. This, in turn, improved my work.

I realized they weren’t criticizing me on purpose. I did lag in some areas. When you are only given negative feedback, your first impulse is to escape. I almost thought about quitting, thinking maybe they disliked me for other reasons.

At this point, I can’t help but think how many employees must have quit their jobs because they couldn’t take criticism. We see posts about “work where you will be appreciated.” Sometimes, we need to take time to reflect on whether it is really them who should work on appreciating us or if it is actually us who need to make improvements.

Yes, some managers will not like you or your work, no matter how hard you try. You need to change your job for peace of mind in such cases. But often, that’s not the issue. Sometimes we overthink and overanalyze things and make decisions on the spur of the moment. Like quitting. When we quit, we stop ourselves from learning from our mistakes.

Learning only happens when someone points out the areas you need to improve. Some managers communicate this empathetically and effectively, but some might take a different route.

Not every manager excels at communication. As long as a supervisor doesn’t abuse or resort to toxic, manipulative techniques, employees should reflect on what is needed, reach out, ask questions, and work accordingly.

An Ode to Surviving Performance Reviews by Demotivating Managers

Demotivating Manager

It is that demotivating season again.

I say demotivating because my last two performance reviews were negative. I might keep repeating “demotivating” throughout the article because that is how I feel right now.

So demotivated, dazed, confused, furious.

All because of one manager.

Somehow he has made up his mind to never encourage anyone. The only positive word I have ever seen come out of his mouth is “Good.” But he is ever ready to nullify that with 100 negatives.

The worrying part is many in my company feel that way.

2020 was the year I was most proud of myself. I learned things on my own. I built things from scratch. Got everything up and going with minimal errors after several hours of overtime. The least I expected was an “I appreciate your hard work.” An acknowledgement of what I have done.

But nothing came.

Don’t be that manager.

I am at my productive best when I am reporting to a good manager. I am at my worst when the manager is negative. This is true for many. We want to do our best, help the company reach the top when our work is valued.

Don’t get me wrong. I love constructive feedback. But not feedback that is laced only with negatives.

If you are a performance reviewer, here are some “How not to be a demotivating boss” tips:

  • Start the conversation in a light tone. A “Hi, how are you?” at the start never killed anyone. It gives the employee some time to breathe and relax. Remember, most employees get into a performance review with extreme anxiety. Help them out by being courteous and kind.
  • Start with the positives. And by positives, I do not mean just saying a single “Good.” Be descriptive. Tell them what you liked about their work. Use the same number of sentences that you would use while giving constructive criticism. 3 full sentences describing the negatives? Follow it up with 3 honest sentences about their positives. Balance it out.
  • Do not make the employee feel like they have done nothing for the company.
  • Ease into the negatives. Give some time for the employee to respond or tell you what’s on their mind. Don’t ramble non-stop. The moment you start the negatives is when you need to be the kindest. Frame negatives in a nice way, then stop and take a step back, wait for them to respond, ask if they have to anything to say. Be open-minded to listening to them.

You look around and you see many employees dissatisfied with their managers. Why is that? Because there is a huge communication gap. Any thoughts and reviews are left for the last moment i.e. during the performance review. Some companies like Microsoft, Accenture, Adobe and Deloitte have done away with annual performance reviews because of this reason alone.

The best way to give feedback is right after a task is completed. This helps them change their course if need be. Don’t wait till annual performance reviews – to throw unpleasant surprises.

I got a raise and a bonus. So it was not all bad. But all it takes is one person’s words to ruin the high you feel, right? Is that the price you pay for a salary?

By the end of it all, I told him “That was very demotivating.” Probably it was the first time he heard it from someone. Most employees prefer to ignore such bosses. My retort was followed by a one-minute silence. Of all the things I said this year, I am most proud of this one dialogue.

My manager then went on to give several excuses on how the intention was not to demotivate but to give feedback.

But feedback should be a mix of good and bad. Backed up with encouraging words on how you believe the employee can do what’s been suggested. If it is not, it is not feedback, it is being demotivational. As simple as that.

So I would like to say kudos to me for surviving yet another performance review with a demotivating manager. I expect more to come. And I plan to survive them all. By ranting here, and to my friends, and family, and anyone who would listen.

The day my boss says something nice, I will let you know. Stay tuned?

Leaving the company doesn’t make sense because as far as I know most of the people around have terrible bosses. I rather stick to one familiar demotivating one that becomes overbearing during performance review time rather than explore new ones.

If you are feeling demotivated too, rant! To someone.

That is what my colleagues and I do anyway.

One day, hopefully, all managers will learn how to give feedback constructively. Till then, the corporate servants will have to time and again, feel the extreme disappointment of not feeling valued by that one manager, who simply doesn’t know how to give a good performance review.

And I also hope one day we start earning enough passive income from our websites, investments and, other sources. So that we can run far away from everything that is, you guessed it, demotivational! Every corporate slave’s secret dream.